Fast, Secure, and Reliable Shipping Policy

 

Our Shipping Policy was last updated on 1st Mar 2023

Interpretation and Definitions

Interpretation

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

 

For the purposes of this Disclaimer:

 

• Hi Markets Ltd. (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer). 
• "Goods" refers to the items offered for sale on the Service.
• "Orders" means a request by You to purchase Goods from Us.
• "Service" refers to the Website.
• "Website" refers to hi-markets.com, accessible from hi-markets.com
• "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Thank you for visiting and shopping at hi-markets.com. The following terms and conditions constitute our Shipping Policy. This Shipping was generated by TermsFeed Shipping Policy Generator.

 

Domestic Shipping Policy

Shipment processing times

 All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

All orders are shipped by one of the following carriers, depending on shipping method and location: USPS, OnTrac, Amazon, FedEx or UPS. Orders are typically processed within 24 to 72 hours before departing our warehouse for shipment. Any orders placed after 12 PM (PST) will not be processed until the following business day..

 

Shipping rates & delivery estimates

 Shipping charges for Your Orders will be calculated and displayed at checkout.

 Shipping method: FedEx Standard

• Shipment cost: Free
  Estimated delivery time: 5-8 business days

 

• Shipping method: FedEx Two Days
  Shipment cost: $12.95 USD
  Estimated delivery time: 2 business days

 

• Shipping method: FedEx Express
  Shipment cost: $19.95 USD
  Estimated delivery time: 1-2 business days

 Overnight delivery is only available for Orders with delivery addresses within the continental United States.

 Delivery delays can occasionally occur. 

Shipment to P.O. boxes or APO/FPO addresses

 hi-markets.com not accept ships to P.O boxes or APO/FPO addresses.

 

Postal Service with Limited Tracking (for USA only)

- Usual delivery duration is 2 to 5 weeks, expect some delays due to COVID-19
- Online tracking is limited and only available up to "Arrival at Destination Post"
- "Arrival at Destination Post" means USPS has received the parcel and it will need further processing before delivery

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

hi-markets.com is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

hi-markets.com is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

 Please save all packaging materials and damaged goods before filing a claim.

 

*ALERT: USPS/Standard shipping is temporarily suspending international mail acceptance for some destinations. Please visit the USPS international status page for the latest updates.

 

TERMS

1. Estimated times are provided by the mail carrier and are NOT guaranteed
2. Shipments to Alaska, Hawaii, the Virgin Islands, and Puerto Rico may require additional fees and shipping time

 

Contact Us

 If you have any questions about this Shipping Policy, You can contact Us:

•  By visiting this page on our website: hi-markets.com
• By sending us an email: support@hi-markets.com

 

At [company name], we are committed to providing our customers with fast, secure, and reliable delivery options. We understand how important it is to receive your products on time and in the best condition possible, and that's why we prioritize our shipping policy.

 

We offer [insert shipping options here] for your convenience, with estimated delivery times of [insert time frames here]. You can view the specific shipping options and rates during the checkout process. We also offer free shipping on orders over [insert amount here].

 

Once your order has been processed and shipped, you will receive a confirmation email with your tracking information, which you can use to track your order's delivery status. If you have any questions or concerns about your delivery, please don't hesitate to contact our customer service team for assistance.

 

Please note that delivery times may vary depending on your location and the current shipping volumes, especially during busy holiday seasons. We always strive to provide the most accurate delivery estimates possible, but we appreciate your understanding and patience in case of any delays beyond our control.

 

We value your trust and satisfaction, and we are committed to providing you with the best possible shipping experience. Thank you for choosing [company name], and we look forward to serving you soon!